Support Center - Store Settings

Store Settings

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This section defines general settings that apply to the entire virtual store. Store settings apply to a specific language. A separate set of settings can be defined for each language that the website supports.

Defining the store as a catalog

The "System Type" setting appears at the top of the window. This setting defines whether the system is a store or a product catalog. The difference between the two options is that products can be purchased from a store but not from a catalog. "Click here to change the system to Catalog" or "Click here to change the system to Virtual Store" changes the system type. This change is implemented instantly. When a store is changed to a catalog, all interfaces related to purchasing and adding products to the cart are removed (if the interfaces were generated by the system). There is no need to click "Apply" to save this change.

Saving control digits in the system

Certain credit card companies do not allow controls to be saved in a system, while other companies require it. Store owners who require credit cards for purchases can choose whether or not the system will save these digits (CVC, CVV or any other name, depending on the credit card company).
Define this setting by selecting or unselecting the "Save CVC2 digits in the system after placing the order" according to the credit card companies requirements, and click "Apply".

Selecting Currency, VAT rate and conversion rates

The system supports defining the currency accepted at the virtual store, the tax/VAT rates and dollar (or any other foreign currency) exchange rates.
The currency can be changed by selecting the desired currency from the "Currency list".
VAT rates can be updated in the "Tax/VAT rate" field. The value should be entered in percentages. The owner can define which product prices include VAT and which do not.
The dollar exchange rate can be defined in the "Dollar Rate" field. This is the value that the system uses to calculate product prices given in a currency other than the default one.

Installments Settings

The system supports splitting the cost of the purchase into several installments according to different price ranges. In other words, if the shopping cart value is within one of the defined ranges, the system will offer to split the total cost into a certain number of installments. "Click here to view an example" gives examples of how the number of installments is defined.

Store Rules and Regulations

First create a page using the page manager on which the store's rules and regulations will be displayed. After setting up the page, click on Click here to choose located near the Store Rules and Regulations field. A window will appear with a list of all of the pages in the website. Select the relevant page. Its serial number will be automatically inserted into the appropriate box. After selecting the rules and regulations page, click on "Apply" to save the change.

Receive text message notification when purchases are made

The system can send an automatic text message to a mobile phone to notify the site owner of a new purchase made on the site. This notification does not include any information about the order, to protect the user's confidentiality, but it does allow store owners to handle orders immediately by delivering instant purchase notifications. The site owner must purchase an SMS package in order to receive text messages.
After purchasing the package, site owners can enter their phone numbers in the "Mobile notifications" field and even add additional phone numbers to which notifications should be sent, by clicking on "Add". Save settings by clicking on "Apply" after entering all required information.

Login options for existing customers

The system supports integrating a membership system with a virtual store interface and offers registered members the option of saving their contact information for faster repeat purchases.
The "Login options for customers" selection box offers three options:

  • Do not offer customer login – The virtual store will not support membership login.
  • Customers must register prior to purchase – All customers must register with the site. A non-registered user cannot place a purchase order. Contact information for customers who have placed orders in the past will be automatically entered when this setting is selected.
  • Offer customers a login option before purchase – Users are given the option of logging in but are not required to do so. Personal information on customers that have placed orders in the past will be entered automatically when this option is selected.

When one of the two options that enable membership login is selected, a login box will be added to the order form. 
Click "Apply" to save settings.

Stock Management

Inventory management can be used by virtual store owners who want the system to automatically remove products that are not in stock.
Enable this feature by selecting "Automated Stock" Management in the Stock Management selection list and click on "Apply".

Please note the owner can elect to automatically reduce stock after payment for each payment method in the "Payment Methods" window. The automatic reduction feature is typically used when payment is made using an online defrayal method (since payment approval is received instantly).
In addition, products in the store are defined with a default quantity of 0. Before enabling stock management, make sure that a quantity is defined for each product in the store. Products not in stock will not be available for purchase!

 

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